威斯汀飯店及度假酒店

(Westin Hotels & Resorts®

Westin has more than 200 hotels worldwide, including 44 of the worlds’ top resorts. For travelers who pay attention to high standards of service, every Westin hotel provides a tranquil habitat and a unique lifestyle experience. With fascinating architecture, thoughtful design, and locations in the world's most exciting cities and resort destinations, Westin Hotels & Resorts® looks forward exceeding its guests’ expectations.


  • 1930
    Start

    Two hotels competitors struck up a conversation that resulted in a powerful alliance and the creation of Western Hotels.

  • 1946

    The first guest credit card is issued by Western Hotels.

  • 1947

    The “Hotel-type” reservations system was introduced, allowing Western to instantaneously confirm guest reservations.

  • 1954

    The establishment of the Canada Branch indicated that the Western Hotels brand had become an international hotel.

  • 1969

    Western Hotels were the first to offer 24-hour room service.

  • 1978

    The first in-house hotel training program for Executive Chefs is developed by Western Hotels.

  • 1978
    On January 5

    Westin Hotels & Resorts® was acquired by Starwood Hotels & Resorts Worldwide, Inc., which also includes St. Regis Luxury, The Luxury Collection, W Hotels, Le Meridien, Sheraton Hotels & Resorts, Four Points, Aloft, and Element. As one of the world’s largest hotel groups, Starwood Hotels & Resorts Worldwide, Inc. owns 1,000 business hotels and resorts in nearly 100 countries and has 154,000 employees. On its 50th anniversary, Western Hotels was renamed Westin Hotels & Resorts®.

  • 1983

    Westin Hotels & Resorts® became the first major hotel to implement a comprehensive credit card reservation and check-out system.

  • 1991

    Westin Hotels & Resorts® was the first to offer personal voicemail service.

  • 1994

    Westin Kids Club® became the first children’s program to provide services and facilities for babies and children under the age of 13.
    With the industry’s original Service Express®, guests can request all services offered by the hotel with just one call.

  • 1999

    Westin launched Heavenly® Bed, thus changing the industry paradigm of a superior sleep experience.

  • 2001

    Featuring dual showerheads and more elbow room, Heavenly® Bath was also launched. SPA towels, custom bath amenities, Heavenly Spa by Westin™, and cotton-velour bathrobes were also offered.
    Heavenly® Crib was created to surround babies in comfort and encourage a full night's sleep.

  • 2003

    WestinWORKOUT® Fitness Studio was introduced as the ideal solution for those dedicated to fitness, even when away from home.

  • 2004

    A variety of fitness equipment was purchased in response to increasing personalized needs.

  • 2005

    Westin Hotels & Resorts® celebrated its 75th birthday by providing the usual outstanding services and wonderful experiences to guests worldwide.

  • 2006

    Westin added sensory elements to the arrival experience, including fragrances, music, soft light, and green plants.

  • 2007

    Westin launched Heavenly Spa by Westin™ and SPA service in rooms to upgrade the hotel’s SPA experience to a new level.

  • 2008

    Westin added SuperFoodsRx® to the breakfast menu to nourish guests and send them on their journey in the best state.

  • 2009

    Westin launched the online shop (westin.com/store), where guests can purchase Heavenly® Bed and Heavenly® Bath products.

  • 2010

    Westin Clutter-Free Meetings help planners and guests stay organized and productive with an open-room layout and socially conscious amenities.

  • 2011

    Westin pioneered the “For a Better You™” ad campaign, which describes how the Westin experience makes guests happy and satisfied.

  • 2012

    Westin partnered with New Balance to launch the WestinWORKOUT® Gear Lending Program to provide guests with athletic shoes and apparel during their stays.

  • 2013

    Westin partnered with Delta Air Lines to transform the sleep experience in the air by offering Westin Heavenly® In-Flight bedding in Delta’s BusinessElite cabins throughout the world.
    Westin tackled the Monday blues head-on with the introduction of a new, dedicated “Westin Weekend” program that gives guests more flexibility and time to make the most of their weekend getaway.

  • 2014

    Westin partnered with Headspace to create an exclusive mindfulness and meditation offering accessible online at westin.com/headspace.
    In partnership with SuperChefs, Westin launched The Westin Eat Well Menu for Kids, which is fully dedicated to providing kids with healthy options at its hotels around the world.

  • 2015

    Westin announced the rollout of Westin Fresh by The Juicery, a menu of fresh, energizing juices and smoothies to be featured at all Westin hotels worldwide.

  • 2016
    On March 12

    Marriott International, Inc. spent US$13.6 billion to acquire Starwood Hotels & Resorts Worldwide and create the largest hotel chain in the world. Following the merger, Marriott International, Inc. now has a franchise of more than 5,500 hotels worldwide, with a total of 1.1 million rooms.

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